Frequently asked questions

Memberships

  • Yes. Your first JAI 101 class is on us so you can see if our gym is the right fit for you, risk-free. We recommend the 12:15 lunch sessions and 4:30pm sessions from Tuesday to Friday or Mondays at 7:15pm for the best beginner experience, as we have dedicated trainers to take care of new people who book. If you have experience, you can still sign up for a trial but drop a note detailing what experience you have so we can find the right fit for you.

  • A single drop-in class is $29. However, our memberships offer huge savings, bringing the cost down by up to 70% per class! Because we know everyone’s schedule and needs are different, we have options to suit everyone, from one class a week to full memberships. With over 40 classes running 7 days a week, you'll always find a session that fits your schedule and budget. Check out our price comparison chart to see how much you can save.

  • We're not just a place to burn calories. We have two floors of dedicated training space in the heart of the CBD, experienced trainers, and a strong focus on safety and technique. But what makes us special is that we all care about everyone who steps through our door and genuinely want them to get the benefits of Muay Thai.

  • Easy. Just log onto your Gym Master app and under the "Membership" tab, click "Hold." You get 28 days of free hold time per year, after which it is $5/week for a maximum of a total of 3 months per year. Please note that we will need 3 days to process holds.

  • On-Street Parking: This is often the cheapest option, especially after 6 PM. Paid on-street parking is available on Anzac Ave, Eden Crescent, Beach Road, and Fort Street. Always check the signs for the latest rates and time limits.

    Wilson Parking (73 Anzac Ave): Located directly opposite the gym, this is your most convenient option. They offer a flat evening rate of around $15 if you enter after 4 PM.

    We're very easy to get to by public transport.

    Trains & Ferries: The Britomart Transport Centre is a 10-minute walk away, connecting you to all train lines and the downtown ferry terminal.

    Buses: Major bus routes run along nearby Symonds Street and Queen Street. The red CityLink and green InnerLink buses are great for getting around the central city and have stops within walking distance.

  • Yes! PT is the best way to supercharge your learning. You can work one-on-one with a trainer to create a custom program based on your specific goals. Whether you want to polish your technique, work around an injury, or just build confidence, your trainer will tailor the session to you and give you the best methods to get there.

    We also offer Small Group Training and Corporate Training. It’s a great way to have fun, learn new skills, and bond out with friends or colleagues. Our trainers will create a fun, personalized program that caters to your group's specific needs and goals. It’s a unique team-building experience—who knew kicking pads together was such a good way to solidify relationships?

  • After your minimum term, it’s just 10 days' notice to cancel. If you’re still within your minimum term, there’s a 25% cancellation fee for the remainder of the term. Email us for more information.

Training

  • Yes. In fact, we love beginners so much we’ve created a class for them. Our JAI 101 class is designed specifically for absolute beginners. We'll teach you everything from how to stand to how to throw your first punch. You don't need any experience, and you don't need to be fit to start—that's what we're here for. Just make sure you book so we know you’re coming; the more notice the better!

  • Where to start? You'll get fit, fast and stronger than you thought possible. Plus, the confidence from knowing you’re a Muay Thai athlete is priceless. It's also so fun that the time will fly by.

  • For real progress, we recommend aiming for at least twice a week (our Silver membership). This means you can work on your fitness while also regularly practicing your technique. Less than that, and it’s a catch-up game. If you’re wanting to get fight-fit and gain a deep knowledge of the sport, 3+ classes a week will give you a chance to mix in a technical class every week. For those wanting to compete, they’ll have to be training 6 days a week.

  • Absolutely not. Sparring is optional and only happens in specific intermediate and above classes once you've been cleared by a coach or passed our Skills Testing. Our technical classes like Clinching, Sparring, and Ring Craft are not just for those who want to fight, but also for those who want to improve their skills. We believe you can get the full benefits of Muay Thai without having to punch or be punched in the face (unless that’s your thing!).

  • You’ll have to commit to training seriously (no slacking) 6 days a week, which means committing to the technical and advanced times. Speak to our team if this is something you’re interested in.

  • Not much. Wear comfortable workout clothes you can move in — shorts or leggings and a t-shirt — and bring a water bottle and a towel.

    Gloves: we provide them. Bring your own if you have a pair.

    Handwraps: you'll need these from your first class, for safety and hygiene. If you don't own a pair we sell stretchy mexican handwraps perfect for protection and comfort at reception for $17 and we'll teach you how to put them on before class. You're welcome to bring your own instead.

    Bare feet - no shoes on the mats. That's it.

  • The opposite. Martial arts teaches discipline, respect, and impulse control. Our kids' classes focus on building confidence and coordination in a safe environment, giving them a positive outlet for their energy.